The primary purpose of this position is to provide Health Care aid at the Wilmington VA Healthcare facility. The position is responsible for delivering a broad array of health care services throughout the Medical Center, and its various locations that provide in patient care, such as but not limited to the living centers. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. To qualify for GS-3 grade level, applicant must have one of the following: Experience: 6 Months of full-time general experience that is related to the duties of Health Aid. Experience must be clearly written on resume. General experience includes: (1) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. General experience examples include: direct patient care activities; ability to observe, perceive, use judgment, show initiative, and pay attention to detail; ability to take and record vital signs and other information; ability to politely and courteously provide customer service and relay information; speaks clearly and effectively to patients and visitors and basic knowledge of infection control in a clinical setting. OR, Education: Successfully completed 1 year of education beyond high school graduation in medical, health, or related fields. This education must have been obtained in an accredited business, or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. Must attach transcript. OR, Combination: Applicants may also combine education and experience to qualify at the GS-3 level. Must possess equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. To calculate, determine your total qualifying experience as a percentage of the 6 months' experience required for GS-3; then determine your education as a percentage of the 1 year of education that meets the requirements for GS-3. Add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for GS-3.To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-3. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. You will be rated on the following Competencies for this position: Attention to Detail Customer Service (Clerical/Technical) Infection Control Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ["Position Description Title/PD#: Health Aid/ PD Work Schedule: Monday - Friday; 6:00am - 2:30pm; 9:00am - 5:30pm This Health Aid is responsible for delivering a broad array of health care services throughout Medical Center that provide patient care, such as but not limited to the living centers. Duties include, but are not be limited to: Uses and follows proper hand hygiene, universal precautions and general infection control principles. Screening of all individuals both staff and Veterans who enter VA facilities that include CBOC/PCC and VAMC. Validates both staff and Veterans temperature before allowing into VA facility. Provides directions and answers general questions while serving as a Wayfinder in the VA facility. Notifies triage Nurse when unable to authorize patient entry into clinical areas and directs patient to waiting area for further triage. Directs traffic as needed and provides vehicle screening-advising drivers where to park. Assists as needed with transferring, and escorting inpatients/residents. Maintains general cleanliness of the waiting and sitting areas. Carries records, reports, laboratory specimens, x-rays, prosthetic equipment and patient prescriptions to designated areas, excluding control substance. Establishes and promotes effective interpersonal relationships and communications with inpatients/residents, families and others. Responds to inpatients/residents' family members', visitors,' and co-workers' requests for assistance promptly and in a friendly cooperative manner. Wears VA name badge above waist at all times. Reports observations of the condition of acute and chronic phase patients such as excessive vomiting, bleeding, type and amount of drainage, skin integrity, patency of airway, etc. Makes follow-up call to patients as assigned. Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required."]

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